Growing Your Business

Running a successful small business means running a business that's constantly growing and evolving. To grow your business you need to look beyond day-to-day operations and plan for the future. The Hotfrog Small Business Hub's Growing Your Business section covers topics like putting together a business plan, basic networking tips, industry support and effectively naming your business.

  • Speechmaking for the terrified (and the slightly jittery)

    For some, writing and giving speeches and presentations doesn't come so naturally. Presentation coach and speechwriter, David Block, provides fail-safe professional techniques to prepare for a speech or presentation.

    Writing speeches and presentations
  • Overcoming fear of public speaking

    Public speaking is one of the most common fears amongst all people. Presentations and public speaking are necessary in many areas of business, so how can we become more confident and effective in this skill? Grace Du Prie provides us with some tips on how to overcome this common fear.

    Overcoming fear of public speaking
  • Making meetings more productive

    Meetings - often unproductive, filled with tangents and occasionally a waste of time. Sound too familiar? Greg Butler gives some simple tips that will ensure that your meetings are productive and reach their intended goal.

    Tips for productive meetings
  • The recipe for excellent customer service

    Dealing with customers is not always easy and it’s an inevitable part of the life of most small businesses. But how do you achieve a level of customer service that keeps them coming back and spreading the good word about you and about your products and services? Grace du Prie explains what excellent customer service is made of and how you can achieve it.

    The recipe for excellent customer service
  • Selling your business - Five critical points

    You've worked hard to build up your business with the aim to live happily ever after your retirement. But do you have a proper exit plan? Have you given enough thought at the steps you need to take to prepare all eventualities the day you decide to sell it? Kimberly Deas has some helpful tips.

    Selling your business - Five critical points
  • Navigating an office move

    Is it time to move office? Are you feeling overwhelmed by the immensity of the task? Expert office mover Shawn Wood has some useful tips to help you navigate through this endeavour.

    Navigating an office move
  • Customer life-time value

    Metrics, metrics and more metrics! There are so many areas of your business you need to measure these days that it's hard to tell which ones are essential to help you understand your customers and which ones are totally unnecessary. Mike Krass explains what is "Customer life-time value", why you should measure it and how do you go about measuring it.

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  • Paint your customers green - Share your green vision

    You've painted your business green and now you need to take it to the next step. So, it's time to inspire your customers and involve them in your green marketing efforts. How? Here are some suggestions.

    Share your green vision
  • How to slash that dreaded electricity bill

    These days, electricity bills are a small business owner's worst nightmares. We have put together some tips to help you reduce the level of stress caused every month by the arrival of the dreaded document.

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  • Do you check in with your customers?

    So simple, so widely spoken about but so easily forgotten - taking that step beyond to ensure your customer needs are fully met. Karen Munro stresses the importance of leaving no stone unturned when it comes to 'checking in' that your clients are 110% happy with your services.

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